Heathrow Airport has published its Winter Resilience Programme Update which is aimed at highlighting the steps taken and work implemented by the airport to improve Heathrow’s ability to cope with extreme winter conditions. This comes after December 2010 saw heavy snow fall which caused the delay and cancellation of thousands of flights at the Airport.
The work is targeting three main areas:
- Snow Planning and Preparation
- Crisis Management Command and Control
- Passenger Welfare and Information
The airport has committed £32.4 million to the project which will see the total number of staff contributing to the removal of snow to 468, some of the additional staff will have the role of ensuring more accurate information is given to passengers as early as possible.
The number of designated snow removal vehicles will be tripled to increase the size of the fleet available at any given time to 185. The paper states that the main priority during periods of heavy snow and extreme winter conditions will be passenger’s interests. During periods of disruption our Heathrow car rental package customers can ensure they do not encounter any more delays or complications simply by contacting our Heathrow Airport car hire branch on 020 3130 0448. Our staff will work around your circumstances to ensure that plans are set in place to help keep stress caused by the disruption to a minimal.
We monitor all of our Heathrow car hire customer’s incoming flights to ensure we have as much information available about any delays or cancellations. The new implementations undertaken by Heathrow will help increase available information for all customers as well as allowing us to monitor any changes to flights during changing weather conditions, however we do advise that as soon as our Heathrow car hire customers discover that there plans are subject to change that they inform us directly to guarantee suitable changes are made.
