We are a family-run company and the only British-owned car rental company based at most major UK & Ireland airports. Initially established in Wigan in 1999, our headquarters are now based on the famous Liverpool waterfront. Our steady expansion has been built on unbeatable value, brand new cars and excellent customer service. We take pride in our customers’ satisfaction, which is why we are a market leader and why our customers come back to us time and time again.
We recruit candidates who display the stardust talent factor and we show them how to give a stellar level of service, quality and safety to our valued customers. We encourage staff to make sure they get the balance between working and private life right, by taking their holidays and days off and keeping themselves fit and healthy. High potential employees are fast-tracked into more prestigious roles if they demonstrate the enthusiasm, ability and drive. We aim to steer our employees’ careers into the fast lane.
Our headquarters are based on the 9th floor of the iconic Royal Liver Building in Liverpool from where we oversee our worldwide operations. We currently operate from 27 rental branches in the UK and Ireland and there are plans ahead for even further expansion. We give great attention to our customer service therefore we have a call centre in Leeds and a call center in New York(USA) handling our reservation enquiries fast and efficiently. One big project for 2016 is to get our Australian call centre up and running to encourage Australian travellers to book wisely and save money on their car expenses whilst visiting the UK.
We operate an impressive fleet of 2500 vehicles in the UK & Ireland. We aim to cater for every customer need, whether it is a small car or 7 ton box tail-lift truck. All of our cars are in excellent condition and brand new (less than 9 months old).We will do everything we can to make our hirers as comfortable as possible and ensure the hire goes smoothly. Recently we introduced electric cars into our fleet which helped us reduce our carbon footprint drastically. We’ve also had some very notable names in our fleet, including Audis, BMWs and Mercedes which we can offer as a more prestige package. We expect our fleet to increase to 3000 by the summer of 2016.