Wednesday 12th of September 2012
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Heathrow Airport can provide concierge service to assist with anything you may require. Your concierge will greet you on the Heathrow Express platform and will escort you through the airport and help you with anything you need.
Heathrow provides great service throughout and has dedicated family security lanes to help aid the process of travelling with children. Family services provided include:
– Children’s play area (By gates 1-6)
– Children eat free offers at Dining Street Restaurant & Bar
– Reserve and collect baby food
– Baby Changing facilities
The information desk is open 5.30am – 10.30pm in Terminal 4 and is located in arrivals. Should you have any queries or questions the information desk has the answers.
Heathrow Airport passengers can enjoy WiFi internet throughout the Terminal as well as wired internet computer stations. However there will be a charge for passengers connecting to the internet.
Toilets are located throughout the terminal with disabled toilets offering baby changing facilities for parents.
Terminal 4 has 45 stores open for all your shopping needs:
– Beauty and Perfume
– Bureaux de change
– Books & magazines
– Duty free
– Fashion & accessories
– Food & wine
– Technology & entertainment
– Travel essentials & souvenirs
From great high street names like Boots and Dixons to designer labels like Burberry and Dunhill T4’s shopping facilities offer passengers the opportunity to buy any items they may need for their trip as well as luxury goods and duty free.
There are 10 bars and restaurants in Terminal 4 as well as cafés and coffee shops. High street names such as Starbucks and Wetherspoon’s to Caviar House & Prunier Seafood Bar all operate in T4 offering a good selection of establishments for passengers to fuel up before their flight.
Terminal 4 has an independent entrance and is located at the south end of the airport. For drivers following the M25, exit junction 14 and for drivers using the M4 Motorway exit at junction 4b, then exit the M25 at junction 14. Follow signs for T4. If you are using satellite navigation to direct you, the T4 postcode is Tw6 3XA.
Terminal 4 is home to 38 airlines at Heathrow, providing mainly long haul and European flights. British Airways and KLM are located at Terminal 4. The other airlines operating out of Terminal 4 are:
» China Airlines
» Libyan Arab Airlines
Domestic Flights (90 minutes before departure)
European Flights (2 hours before departure)
Long-haul Flights (3 hours before departure)
Some selected airlines offer self check-ins which is available in Terminal 4, safe, secure and fast many passengers use the service to speed up the check-in process. The airlines which provide self check-ins are:
– Air France
– Gulf Air
Airlines which provide online check-in:
– Air France