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Card payment service business wants to expand in Manchester

The Car Hire Manchester Airport branch do not know much about the merchant services industry but are pleased it could lead to some new jobs for people in the area.

A Manchester based merchant services provider has ambitious plans to quadruple in size after undergoing a re-brand and name change. Formerly known as CCS, the new named Active Payments wants to reach 20,000 customers in the next three years. The company has also acquired 3,000 sq ft of Manchester International Office Centre’s space to support its expansion plans.

The recent changes have been lead by sales and marketing director James Lewis, who is also planning on growing the sales team to more than thirty. James said, “Payment services is a £75trillion industry in the UK and is quite literally the lifeline to the country’s businesses and its economy. That said, there is a lot of disparity in the standards of the industry and how retailers and businesses are serviced.

Our business is built on strong foundations and industry expertise which means we add value to our customers above and beyond being a commodity service and provide real solutions to their business needs.”

Active Payments is a Crosslane business, which is an international group of companies across the Financial Services markets, right through from fund management to retail payments.

Michael Sharples, joint founder of Crosslane said, “We have re-branded the business so we can develop out into new areas and specialisms that further support the businesses we work with. Our typical customer is a fast-growing SME and this is the profile of business we will continue to target. Ending fiscal 2013, the company’s customer base was 5,000, so our 20,000-customer ambition is a challenging but realistic target. Both debit and credit card payment volumes and values are forecast to increase substantially over the next decade, with the combined total of payments expected to almost double by 2022. The majority of today’s shoppers do not carry cash, but prefer to pay by credit or debit card. Businesses need to be one step ahead of changing trends if they are to remain successful and competitive.”