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Holiday Extras helping customers after Edinburgh Airport car park fire

Car Hire Edinburgh Airport hope all notified customers of the company involved in the recent car park fire can find replacement vehicles very quickly. 

The cause of the fire at a car park servicing Edinburgh Airport is believed to be an electrical fault on one of the cars. In all a total of eighteen vehicles suffered widespread damage in the fire which happened in the early hours of 25th April at the Low Cost car park.

Some of the vehicles are owned by customers of Holiday Extras, with the company notifying the owners ahead of their return to the UK. They will then be met at the car park and driven home at no extra cost to the customer.

Operations director Howard Dove said, “Our customers are very important to us, whether they book through one of our partners or directly through our website or contact centre. We are very distressed to hear about this freak fire and would like to re-assure our customers that we will provide all possible support in these most upsetting circumstances. We will be contacting all those customers who have been affected to ensure that the transition to normality is as easy as possible.”