Wednesday 25th of May 2016
Last month Easirent rolled out a company-wide exercise to install brand new Signature Pads in all its’ branches in an effort to move from paper check-out sheets and signed forms to paperless technology.
Waiting times at the busier branches were reaching an all-time high and the business was starting to receive negative feedback for the amount of hard copies and signed forms that were required on arrival – particularly when arriving to the airport after a long or difficult journey.
As an already environmentally-aware company, the MD decided it was time to go paperless and create a ‘greener’ way to run a Rental Business with SignoTec’s latest recording technology, hooked up to the computers at each rental desk.
The installation took place in April with Easirent’s Tech Team visiting all around the country to ensure the systems were running smoothly and training staff adequately.
“It’s cut the time in half now we can have two of us (staff) checking a customer in at the same time on the same desk compared to before when we were manually scanning and filling out forms. It’s showing that we’re on top of our game plus much less paperwork for us!” – Easirent Branch Manager
One review from a customer said – “A quick signature and payment and we were on our way. We had two small children with us and my wife was really worried when she saw the queue at the Easirent Heathrow Branch but we weren’t kept waiting very long and the staff seemed to know what they were doing at every step. Would definitely recommend using these guys again. Hassle free and quick.” (Rated 5 Stars taken from Trustpilot)
Since the company has released a statement promising to cut CO2 emissions in 2015 and 2016, a number of Hybrid and Electric vehicles have been added the the fleet. Online marketing campaigns began running at the start of 2016 to encourage customers to be aware of their fuel usage, mileage and output when choosing their hire cars. Plus discounts being offered for customers driving in a ‘Greener’ car have proved successful.
Now with the help of SignoTec, Easirent has moved its’ branches to a paperless operation reducing waste, saving on paper and smoothing out a necessary part of Car Hire.