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Please Carefully Read our Terms and Conditions

Although we give every effort to make our terms as simple as possible if you need any clarification please contact our Helpful Customer Service Team.

The below Rental Terms apply ONLY for Bookings made through our website www.easirent.com. For bookings that you made with Easirent through other websites please refer to their advertised terms and conditions or your Rental Voucher.

Booking Procedure

Our Booking Reservation systems shows you real-time availability and your reservation will be confirmed instantly. We offer a simple yet comprehensive booking process that will allow you to reserve your vehicle easily.

Select Pick-up and Drop-off (if different), Rental Locations and Dates/Times. You will be presented with available car groups that you can book instantly. You can filter our results by selecting insurance cover (Standard CDW or Zero Excess), Fuel Type (Petrol or Diesel) and Transmission Type (Manual or Automatic). Next to each car group you will find an (i) icon with information on the particular vehicle. Prices are also presented as Daily Rate and the Reservation Total to help you compare rates.

Choose your desired car group by clicking Book Now! You will be presented with all the information about your booking. Chosen Car Group, Pick Up/Drop Off  Locations, Date, Time and info and the total amount of your Reservation. You can then Complete your info such us Name, Email, Telephone, Flight Number and choose the way you wish to pay. (Payment Option information is explained further down).

After you completed your reservation and Payment info you can also add extra items to your reservation such us additional drivers, GPS Navigators and etc. You will also receive a confirmation email / voucher explaining all relevant Pick-Up information and details.

Payment Upon Arrival

Depending on the time until the start of your reservation we offer the following Payment Options.

Paying For Your Reservation. If your Rental starts within the next 60 days you will be required to pay the full amount at the branch on the day of collection.

Leave a Deposit. If your Rental starts 60 days after the time of your booking you will have the option to either leave a 20% Deposit and pay the rest upon collection or you can pay the full amount of your reservation. Whatever suits you best.

Payment Methods

At our Rental Branches we accept all Credit and Debit Cards. Please note that in order to be able to collect your car you either must have a credit card on the drivers name or you can upgrade to our Zero Excess Insurance and pay with your debit card. Our Rental Branches do not accept cash Payments.

Please note any transactions using an American Express card shall have a 5% surcharge.

Car Types

The vehicles displayed and models are our most common vehicles in the category. We will provide you with either this model or similar vehicle in size and engine type.

We can not guarantee that the make or model of the rental vehicle will be the same as the vehicle displayed on our website. Upon request we may be able to provide you with a specific model. Please contact our reservations for a request.

Cancellation Policy

Free cancellations apply to Easirent online bookings. Should you wish to cancel your booking please see our “Manage My Booking” page www.easirent.com/manage

If you fail to tell us of your cancellation and therefore not arrive to collect your reserved hire vehicle, we will charge you up to 3 days rental. Please note if you fail to meet the “Drivers Requirements” section below, a free cancellation is no longer valid.

Driver’s Requirements

Driver’s Age. Min-Max Age of Drivers: 23 – 75 Years Old. All drivers must hold their driving licence for at least 1 year. Drivers aged 23 and 24 years old must have held their full driving license for a minimum of two years and are subject to a Young Drivers surcharge of £30 per day. Age-related charges and restrictions will apply to all additional drivers.

Driver’s Licence.

International hirers must present a valid license from their country of residence and their passport. If the license is not written in English then an International driver permit is also required.

We cannot accept North Korean driving license for insurance purposes, South Korean is acceptable.

UK hirers must also bring 2 proof of address and the DVLA check code (click here for info obtaining the DVLA check code).

Points – endorsements. Minor offences such us speeding and traffic signals are acceptable up to a maximum of 6 points. If you have any bans or convictions in the last 5 years please call us before making a reservation.

Insurance & Covers (Included in our prices)

Third Party Liability Protection (TP): Third-Party liability covers the driver’s liability for damage to any property, excluding the rental car itself.

Fire and Theft Waiver (FTW): Theft Waiver limits the driver’s liability for costs incurred by fire or theft of the rental car – or damage incurred by the theft or attempted theft – up to £1250 (except luxury cars), subject to the terms of the rental agreement.

Collision Damage Waiver (CDW): Collision Damage Waiver limits the driver’s liability (excess) up to £1250 (excluding luxury cars) in the event that the rental car is damaged, subject to the rental agreement. This protection applies to all authorized drivers of the rental car only.

You can Reduce your liability (excess) to £500 or £100 at the Rental Desk or you can Reduce your excess to ZERO online or at the rental desk. more information

Security Deposit: A Security Deposit equal to your liability (excess) is required to be taken from the main drivers Credit Card. Security Deposit is NOT held when Zero Excess is chosen.

UK Local Hirers (residential address within 35 miles of an Easirent Branch) who wish to reduce their excess to Zero, must agree and pass a credit check. Otherwise they must hold a credit card with at least £500 credit available. 

Included in all our rates:

Unlimited Mileage: When you book a car online through Easirent.com you’ll get Unlimited Mileage on all rentals of 1-29 days. For hires over 30 days, the total weekly mileage is 500 per week. The charge for excess mileage is from 15 pence to 50 pence per mile, depending on the car group.

Van Hire Reservations have mileage charges in place should you exceed the daily van limit, please call us for more information.

VAT Local Tax: VAT tax to hire a car in the United Kingdom is 20%. Included in our online prices.

Road Fund Tax / VLF: Vehicle Licencing and road tax is included in our online prices

24/7 Nationwide Breakdown Assistance:  All Easirent Branches have national assistance should the renter require it in the unlikely event of a breakdown. You will be given the number and contact details at the time of rental.

One Way Rentals: If the drop off location is other than the pick up and additional fee is calculated in our rates. This surcharge is included in our rates and will show at the information banner at the top of the screen when a one way rental is requested.

Not Included in our rates (Optional Extras):

Satellite Navigation System(GPS): £6 per day bought online/ £11 per day at the rental desk (max charge 10 Days)

Baby Seat (0-4yrs old): £5 per day bought online/ £10 per day at the rental desk (max charge 10 Days)

Child Booster Seat (4+yrs old): £5 per day bought online/ £8 per day at the rental desk (max charge 10 Days)

Additional Driver: £5 per day bought online/ £8 per day at the rental desk.

Free Extra Driver: From time to time, we advertise a “Free Extra Driver” as part of a promotion. If you qualify for a free extra driver, this will be confirmed via email as well as being stored in your booking record for our staff members to see on the day of your collection. If you arrive at branch and there is no record of the FED Discount they must contact the Social Media Team.

Fuel Policy:

Level to Level for van hire and Car hire of 1 or 2 days

For Car hire bookings of 3 days or more, for your convenience, the vehicle will have up to 30 GBP (40 EUR) fuel which is charged locally and you can return the car empty. Full tank pre-payment is also available.

For rentals where no fuel is purchased at pick-up, any car returned with less fuel than at the start of the rental will be refuelled and charged at £3 per litre.

We do not offer any refunds for fuel unused.

Important Information:

Restrictions: Restrictions are in place for hirers looking to use Easirent more than 10 times in a 12 month period. If you require more reservations than this, please get in touch with our customer service team on 0203 657 6045

Traffic Fines: If the vehicle receives a fine during the rental period, you will be responsible for full payment of the fine as well as a £55 traffic fine management fee per fine.

Out of Hours Charge: If the Pick Up or Drop Off time is outside the Rental Branches’ operating hours there will be a £30/hour fee.

DVLA Call for UK License Holders check: Failure to bring the code will result in a call to the premium rate DVLA number incurring an additional charge of £10.

Overseas Travel: Hirers can take their hire vehicle overseas. Easirent must see proof of cover in the unlikely event that your Easirent hire vehicle breaks down overseas. Easirent do provide roadside assistance, but this extends to UK main land only. Taking an Easirent vehicle overseas also incurs an additional Green Card Cover charge.

Valeting Fee:  If the vehicle requires more than the usual standard cleaning on its return to restore it to its pre-rental condition, allowing for fair wear and tear, a valeting fee of max £80 will apply.

Privacy Policy: Our Privacy Policy is available here

Registered Office: 

ER Travel Services LTD t/a Easirent

Royal Liver Building

Liverpool Waterfront

L3 1HU

Easirent reserves the right to cancel the delivery of the vehicle in case of doubts about the financial capacity of the client, outstanding debts or any serious incidents with Easirent.