Frequently Asked Questions
If you need any further clarification please do not hesitate to contact us on
(If you are renting a car at one of our UK branches then our FAQs can be found here.)
Do I get Unlimited Mileage?
We offer unlimited mileage for car rental (terms apply).
Can I pay for my rental in cash?
No, Easirent DO NOT accept cash at any branch. All payments must be made by card transaction.
How Do I Cancel My Booking?
To cancel your reservation, you must use our “manage my booking” portal www.easirent.com/manage
Is there a driver age limit in place?
Minimum age for renters and drivers is 21. Renters and drivers under the age of 25 are subject to a surcharge.
I am arriving at an Airport how do I collect my vehicle?
Pick up procedure will be contained on your rental confirmation, if you have any queries whatsoever please contact us on 888-901-5121
What if I’m going to be late?
If you know you may miss the start of your rental, please contact the branch as soon as possible to let them know. If you can’t get through please call our support team on 888-901-5121. We can only hold a car for you for a limited amount of time, especially during busy periods. If you are due to collect before 10PM but arrive after, then an out of hours fee will be added to your hire.
If you are due to be late returning your rental vehicle please call the branch as soon as convenient to give them a realistic time of your return. We have a grace period of 30 minutes before you will be charged a late fee unless communication has been made to the branch.
How do I receive my booking confirmation?
You will be sent an email shortly after making your reservation to the email address supplied when your booking was made. If you do not receive your confirmation within 48 hours of making your reservation please contact email@example.com
Do you accept both Credit and Debit Cards at your Branches?
We accept all major Credit Cards at our Branches. If you have a debit card please call Easirent Customer Services.
What documents will I need to bring?
The primary piece of identification required to rent a vehicle with Easirent is a valid driver’s license.
Is there a Deposit payable?
Easirent require a $250 deposit plus the cost of the car rental. ($350 for local renters).
Can I take the vehicle out of the US?
Vehicles must stay within the state of Florida.
Can I add additional drivers?
Yes, more than one person can drive the rental vehicle; the additional driver needs to be present when collecting the vehicle. All subsequent extra drivers must also adhere to our general policy; you must be at least 21 years of age and have held a full driving licence for 2 years or more.